Privacy Policy

***Effective date: October 9th 2024

CONFORMiT Technology Inc. and our affiliates and subsidiaries ("Company" or "We") respect your privacy and are committed to protecting it by complying with this policy.

This policy describes:
--- How we collect, use, disclose, and protect the personal information of our customers and website users ("you").
--- Describes the types of information we may collect from you or that you may provide when you visit the website (https://www.conformit.com), use our applications, software and related cloud services (our "Platform").
--- Our practices for collecting, using, maintaining, protecting, and disclosing that information.

Privacy laws in Canada generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.

This policy applies to information we collect, use, or disclose about you:
--- On this Platform.
--- In email, text, and other electronic messages between you and our Platform.
--- Through mobile and desktop applications you download from this Platform, which provide dedicated non-browser-based interaction between you and this Platform.
--- When you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.

The Platform may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

This policy DOES NOT apply to information that:

--- We collect offline or through any other means, including on any other Company or third-party website (including our affiliates and subsidiaries).
--- You provide to or is collected by any third party (including our affiliates and subsidiaries), through any application or content (including advertising) that may link to or be accessible from or on the Platform.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your alternative is to not use our Platform. By accessing or using this Platform, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change occasionally (see Changes to Our Privacy Policy). Your continued use of this Platform after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.

We collect and use several types of information from and about you, including:
Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifiers, billing and account information, and any other identifier we may use to contact you.

Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website feature.
Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website, and usage details.
Non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.

We use different methods to collect your information, including:
--- Direct interactions with you, for example, by filling in forms or corresponding with us by phone, email, or otherwise.
--- Automated technologies or interactions as you navigate through our Platform. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
--- Third parties or publicly available sources, for example, our business partners.
--- Other means of collecting personal information or information generally.

The information we collect directly from you through our Platform may include:
--- Information that you provide by filling in forms on our Platform. This includes information provided when registering to use our Platform, subscribing to our service, posting material, or requesting further services.
--- The information when you report a problem with our Platform.
--- Records and copies of your correspondence (including email addresses), if you contact us.
--- Your responses to surveys that we might ask you to complete for research purposes.
--- Details of transactions you carry out through our Platform and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Platform.
--- Your search queries on the Platform.
--- Other types of information the user provides.
You may also provide information to be published or displayed (hereinafter, "posted" or derivative) on public areas of the Platform or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Platform with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.

As you navigate through and interact with our Platform, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
--- Details of your visits to our Platform, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
--- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is statistical information and does not include personal information, and we may maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties. It helps us to improve our Platform and to deliver a better and more personalized service, including by enabling us to:
--- Estimate our audience size and usage patterns.
--- Store information about your preferences, allowing us to customize our Platform according to your interests.
--- Speed up your searches.
--- Recognize you when you return to our Platform.
The technologies we use for this automatic data collection may include:
--- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Platform. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to our Platform.

We use the information we collect about you or that you provide to us, including personal information:
--- To present our Platform and its content to you.
--- To provide you with information, products, or services that you request from us.
--- To fulfill the purposes for which you provided the information or as described at the time of collection, or for any other purpose for which you provide it.
--- To provide you with notices about your account or subscription.
--- To perform our obligations and enforce our rights arising from any contract with you, including billing and collection or to comply with legal requirements.
--- To inform you about changes to our Platform or to any product or service we offer or provide through it.
--- To improve our Platform, products or services, marketing, or customer relationships and experiences.
--- To allow you to participate in interactive features, social media, or similar features on our Platform.
--- To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising.
--- And in any other way we may describe when you provide the information.
--- For any other purpose with your consent.
We may also use your information to contact you about our own and third-party goods and services that may be of interest to you, to the extent permitted by law. If you do not want us to use your information in this way, please use the opt-out mechanism at the bottom of our emails or email us at. For more information, see "Choices About How We Use and Disclose Your Information".

We may disclose aggregated information about our users and information that does not identify any individual without restriction.
We may disclose personal information that we collect or that you provide as described in this privacy policy:
--- To our subsidiaries and affiliates.
--- Per the applicable laws, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by our Company about our customers and users is among the assets transferred.
--- To contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with our Platform improvement and optimization) who are contractually obligated to keep personal information confidential, and may use it only for the purposes we disclose to them, and to process the personal information with the same standards set out in this policy.
--- To fulfill the purpose for which you provide it.
--- For any other purpose disclosed by us when you provide the information.
--- With your consent.
We may also disclose your personal information:
--- To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with the applicable laws.
--- To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
--- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our Company, our customers, or others.

We may transfer personal information that we collect or that you provide, as described in this policy, to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with our Platform improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.
You are welcome to contact us to obtain further information about our Company policies regarding service providers outside of Canada. See Contact Information. and Challenging Compliance.
To the extent permissible by the applicable laws, by submitting your personal information or engaging with the Platform, you consent to the transfer, storage, or processing described above.

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
--- Promotional Offers from the Company. If we have sent you a promotional email, you may unsubscribe by clicking the unsubscribe link we have included in the email. This opt-out does not apply to information provided to the Company as part of a product purchase, product service experience, or other transactions.
--- We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of several third-party ad servers and networks' cookies simultaneously by using an opt-out tool created by the Digital Advertising Alliance of Canada or an opt-out tool created by the Network Advertising Initiative. You can also access these websites to learn more about online behavioral advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

The security of your personal information is very important to us. We use technical and organizational measures that comply with industry standards designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. We store all information you provide to us behind firewalls on our secure servers. All data in transit and at rest is encrypted. For more details: https://www.conformit.com/security/

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

Our Platform is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Platform. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Platform or through any of its features, make any purchases through the Platform, use any of the interactive or public comment features of this Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@conformit.com.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we have about you.
If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at support@conformit.com to request access, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with your personal information that we have or make your requested changes. The applicable laws may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or anonymized per our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
We will provide access to your personal information, subject to exceptions in applicable privacy legislation. Examples of such exceptions include:
--- Information protected by solicitor-client privilege.
--- Information that is part of a formal dispute resolution process.
--- Information that is about another individual that would reveal their personal information or confidential commercial information.
--- Information that is prohibitively expensive to provide.
If you are concerned about our response or would like to correct the information provided, you may contact us at support@conformit.com.
If you delete your User Contributions from the Platform, copies of your User Contributions may remain viewable in cached and archived pages or may have been copied or stored by other Platform users. Proper access and use of information provided on the Platform, including User Contributions, is governed by our Terms of Use.

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at support@conformit.com. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you make an informed decision.

We may update our privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will notify you by e-mail and/or by a prominent notice on our Platform, prior to the change taking effect and will update the "effective date" at the top of this Privacy Policy.
We encourage you to periodically review this Privacy Policy for any changes. Changes to this Privacy Policy will be effective when posted on this page.

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices.
Please contact us at:
Privacy Officer
PHYSICAL ADDRESS
125 rue Dubé, bur. 200, Chicoutimi, Québec, Canada
and/or via our toll-free number:
TOLL-FREE NUMBER
CAN: 1-888-545-9265 Ext 3
USA: +1 302 451-9167 Ext 3
We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer using the contact information listed above.

***Effective date: October 9th 2024

CONFORMiT Corp ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes:
--- How we collect, use, disclose, and protect the personal information of our customers and website users ("you").
--- Describes the types of information we may collect from you or that you may provide when you visit the website (https://www.conformit.com), use our applications, software and related cloud services (our "Platform").
--- Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

--- On our Platform.
--- In email, text, and other electronic messages between you and our Platform.
--- Through mobile and desktop applications you download from this Platform, which provides dedicated non-browser-based interaction between you and this Platform.
--- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
The Platform may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

This policy DOES NOT apply to information that:

--- We collect offline or through any other means, including on any other Company or third-party website (including our affiliates and subsidiaries).
--- You provide to or is collected by any third party (including our affiliates and subsidiaries), through any application or content (including advertising) that may link to or be accessible from or on the Platform.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice alternative is not to not use our Platform. By accessing or using this Platform, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change occasionally (see Changes to Our Privacy Policy). Your continued use of this Platform after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.

Our Platform is not intended for children under 16 years of age. No one under the age of 16 may provide any personal information to or on the Platform. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Platform or through any of its features, register on the Platform, use any of the interactive or public comment features of this Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at support@www.conformit.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information.

We collect several types of information from and about users of our Platform, including information:
--- By which you may be personally identified, such as name, postal address, email address, telephone number, social security number or any other identifier by which you may be contacted online or offline ("personal information");
--- That is about you but individually does not identify you, and/or
--- About your internet connection, your equipment to access our Platform, and usage details.
We collect this information:
--- Directly from you when you provide it to us.
--- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our Platform may include:
--- Information that you provide by filling in forms on our Platform. This includes information provided when registering to use our Platform, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Platform.
--- Records and copies of your correspondence (including email addresses), if you contact us.
--- Your responses to surveys that we might ask you to complete for research purposes.
--- Details of transactions you carry out through our Platform and your orders' fulfillment. You may be required to provide financial information before placing an order through our Platform.
--- Your search queries on the Platform.
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Platform or transmitted to other users of the Platform or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Platform with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

As you navigate through and interact with our Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
--- Details of your visits on our Platform, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
--- Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Email us at conformit@confomit.com for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically is statistical data and does not include personal information, and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Platform and to deliver a better and more personalized service, and enables us to:
--- Estimate our audience size and usage patterns.
--- Store information about your preferences, allowing us to customize our Platform according to your interests.
--- Speed up your searches.
--- Recognize you when you return to our Platform.

The technologies we use for this automatic data collection may include:
--- Cookies (or browser cookies). A cookie is a small file placed on your computer's hard drive. You may refuse to accept browser cookies by activating the appropriate settings on your browser. However, if you select this setting, you may be unable to access certain parts of our Platform. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to our Platform.

We use the information we collect about you or that you provide to us, including personal information:

--- To present our Platform and its content to you.
--- To provide you with information, products, or services that you request from us.
--- To fulfill the purposes for which you provided the information or as described at the time of collection, or for any other purpose for which you provide it.
--- To provide you with notices about your account or subscription.
--- To perform our obligations and enforce our rights arising from any contract with you, including billing and collection or to comply with legal requirements.
--- To inform you about changes to our Platform or to any product or service we offer or provide through it.
--- To improve our Platform, products or services, marketing, or customer relationships and experiences.
--- To allow you to participate in interactive features, social media, or similar features on our Platform.
--- To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising.
--- And in any other way we may describe when you provide the information.
--- For any other purpose with your consent.

We may also use your information to contact you about our own and third-party goods and services that may be of interest to you, to the extent permitted by law. If you do not want us to use your information in this way, please use the opt-out mechanism at the bottom of our emails or email us at support@www.conformit.com. For more information, see Choices About "How We Use and Disclose Your Information".

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
--- To our subsidiaries and affiliates.
--- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes we disclose to them.
--- Per the applicable laws, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by our Company about our Platform users is among the assets transferred.
--- To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.
--- To fulfill the purpose for which you provide it.
--- For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
--- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
--- To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
--- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
--- Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third parties' products or services, you can opt-out by sending us an email stating your request to conformit@conformit.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

You can review and change your personal information by logging into the Platform and visiting your account profile page.
You may also send us an email at support@conformit.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the Platform, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Platform users. Proper access and use of information provided on the Platform, including User Contributions, is governed by our Terms of Use
Residents of certain states, such as California, Nevada, Colorado, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.
Your State Privacy Rights
Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:
--- Confirm whether we process their personal information.
--- Access and delete certain personal information.
--- Data portability.
--- Opt-out of personal data processing for targeted advertising and sales.
Colorado, Connecticut, and Virginia also provide their state residents with rights to:
--- Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.
--- Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights please send us an email at support@conformit.com.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store all information you provide to us behind firewalls on our secure servers. All data in transit and at rest is encrypted. For more details: https://www.conformit.com/security/

We may update our privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will notify you by e-mail and/or by a prominent notice on our Platform, prior to the change taking effect and we will update the "effective date" at the top of this Privacy Policy. We encourage you to periodically review this Privacy Policy for any changes. Changes to this Privacy Policy will be effective when posted on this page.

We welcome your questions or comments about this privacy policy and our privacy practices, contact us at:
125 rue Dubé, bur. 200, Chicoutimi, Québec, Canada
or via our toll-free number:
USA: +1 302 451-9167 Ext 3